Procurement & Order

Yes, Aurashu fully supports international shipping and export documentation to ensure a smooth and compliant global delivery process. We provide comprehensive logistics coordination and documentation services for all overseas clients, covering every stage from packaging to customs clearance.Our logistics team works closely with certified international freight forwarders to handle air, sea, and land transportation, selecting the most efficient and cost-effective route based on destination, product type, and urgency. Each shipment is carefully packed using export-grade materials to protect equipment from moisture, impact, and vibration during long-distance transport.In terms of export documentation, Aurashu provides all necessary customs and compliance documents, including the commercial invoice, packing list, certificate of origin, export declaration, and conformity certificates when required. We can also assist in preparing documents for CE, ISO, or other international certifications to meet import regulations in your region.Additionally, we support clients with import licensing guidance, translation of key technical files, and coordination with local customs agents to avoid clearance delays. For project-level orders, our team can manage door-to-port or door-to-site delivery under Incoterms such as EXW, FOB, CIF, or DDP.This comprehensive export support ensures Aurashu’s HVAC and environmental control systems reach clients safely, on time, and with full regulatory compliance, no matter the destination.

Yes, Aurashu welcomes customers to order samples or pilot units before placing bulk orders. We understand that real-world testing and evaluation are crucial for confirming product performance, compatibility, and technical reliability in your specific project environment.Aurashu offers a sample ordering program covering most of our HVAC and environmental control product lines, including fan coil units, AHUs, precision air conditioners, chillers, and air purification modules. Sample units are built to the same standards as bulk production, ensuring accurate performance evaluation.Customers can select standard configurations or request customized samples to match specific project parameters such as voltage, air volume, control logic, or installation layout. Our engineering team will provide professional technical consultation to help define the most representative configuration for testing.Lead time for sample production typically ranges from 2–4 weeks, depending on model complexity and customization. We also support accelerated production schedules for urgent pilot projects.All samples undergo full factory testing and quality inspection before shipment. Aurashu provides complete technical documentation, including wiring diagrams, performance data sheets, and installation manuals, to ensure accurate on-site testing.Additionally, our after-sales and engineering support teams can offer remote or on-site assistance during installation, commissioning, and performance verification. Once sample validation is completed, Aurashu can seamlessly transition to mass production with consistent specifications and quality control.

Aurashu offers a flexible minimum order quantity (MOQ) policy designed to accommodate different project scales — from pilot testing and small engineering batches to full-scale commercial installations.For most standard products such as fan coil units (FCU), air handling units (AHU), air purifiers, and control modules, the typical MOQ starts from 1–5 units, allowing customers to conduct equipment testing, project verification, or initial market evaluation before mass procurement.For customized or non-standard products, including special voltage configurations, intelligent control systems, or high-precision constant temperature and humidity units, the MOQ may vary based on production line setup, component availability, and engineering complexity. In such cases, our sales and engineering teams will provide a tailored quotation and MOQ proposal to ensure cost efficiency and technical feasibility.Aurashu’s modular production system enables low-volume manufacturing without compromising performance or quality standards. All units — regardless of quantity — undergo the same strict quality inspection and performance testing before shipment.We also support batch consolidation, allowing different models or system components to be combined within a single shipment to meet project-specific requirements and reduce logistics costs.Clients engaged in long-term cooperation or strategic partnerships may benefit from lower MOQ thresholds and priority production scheduling, ensuring flexible and efficient supply for global projects.For detailed MOQ information, customers are encouraged to contact our international sales department, which will provide model-specific data and help optimize the procurement plan based on your project needs.

Aurashu’s typical lead time depends on the product type, order quantity, customization level, and current production schedule, but we are committed to ensuring fast and reliable delivery for all global clients.For most standard HVAC products — such as fan coil units (FCUs), air handling units (AHUs), purification modules, and control terminals — the average production lead time is 2–4 weeks after order confirmation and receipt of the advance payment. These products benefit from our modular production lines and stocked core components, allowing efficient assembly and testing.For custom-engineered solutions — including high-precision constant temperature and humidity systems, special voltage or frequency configurations, or BMS-integrated intelligent control systems — the lead time typically extends to 4–8 weeks, depending on the complexity of design verification, component sourcing, and testing requirements.Large-scale or international project orders may require additional coordination time for export packaging, logistics, and quality certification (e.g., CE, UL, ISO, or project-specific inspection). Aurashu maintains close cooperation with global logistics partners to ensure timely sea, air, or rail shipment and provides full documentation support including packing lists, certificates of origin, and customs compliance paperwork.In urgent cases, priority production and expedited delivery services are available. By optimizing the production schedule and supply chain resources, Aurashu can shorten the lead time to as little as 7–10 working days for selected models.Before placing an order, our sales and logistics teams will provide a detailed delivery timeline and keep customers updated on real-time progress through our order tracking system, ensuring transparency and peace of mind throughout the process.