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Maintenance & Care

What are the recommended self-check steps before calling for service?

Before contacting Aurashu service, users are advised to perform a basic self-check to quickly identify common issues and ensure efficient troubleshooting. First, verify that the power supply and electrical connections are stable and that circuit breakers or fuses have not tripped. Next, check whether the control system is operating normally—ensure settings such as temperature, humidity, and mode selection are correct. Examine filters, air inlets, and condensers for dust accumulation or blockages that may restrict airflow. Confirm that valves, fans, and pumps are functioning smoothly and that there are no unusual noises or vibrations. Inspect sensor connections and calibration data to make sure temperature and humidity readings are accurate. Review the error codes or alarms displayed on the control panel and record them for reference when contacting support. Finally, ensure that maintenance schedules have been followed and all filters and parts have been replaced as recommended. If the problem persists, contact Aurashu’s professional service team with detailed fault information for timely diagnosis and assistance.

How often should the system undergo full maintenance?

For optimal performance and long-term reliability, Aurashu recommends conducting a comprehensive maintenance inspection at least once every 6 to 12 months, depending on the operating environment and system usage. Regular maintenance helps detect potential issues early, extend equipment lifespan, and ensure consistent energy efficiency.Key maintenance tasks include:Cleaning or replacing air filters and inspecting air ducts for dust or blockage.Checking coils, fans, and condensers for dirt, corrosion, or mechanical wear.Verifying refrigerant levels and ensuring there are no leaks.Inspecting control panels, sensors, and electrical connections to prevent malfunctions.Testing system operation parameters such as temperature, humidity, and pressure for calibration accuracy.In harsh or high-load environments (e.g., industrial or coastal areas), more frequent maintenance—every 3–6 months—is advised. Always have service performed by qualified Aurashu technicians to maintain warranty coverage and system integrity.

How often should air filters be cleaned?

To maintain optimal system performance and indoor air quality, Aurashu recommends checking and cleaning air filters every one to three months, depending on the environment and system load. In clean or air-conditioned environments, quarterly maintenance may be sufficient; however, in dusty, humid, or industrial settings, monthly or even biweekly cleaning is advised. Regular filter maintenance prevents airflow obstruction, reduces energy consumption, and extends the lifespan of compressors and fans.When cleaning, gently remove the filters and use low-pressure air blowing or rinsing with mild detergent and water, ensuring they are fully dried before reinstalling. If filters appear damaged, deformed, or cannot be cleaned effectively, they should be replaced immediately with genuine Aurashu parts to maintain filtration efficiency.Aurashu also recommends scheduling a professional inspection every 6–12 months to assess filter conditions, airflow balance, and overall system performance, ensuring continuous, reliable operation.