Air-Cooled Chiller Unit – FAQ
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Air-Cooled Chiller Unit – FAQ

How are the units packed and shipped?

Aurashu ensures every air-cooled chiller and HVAC unit is packed and shipped with maximum protection and efficiency. Each unit undergoes a detailed pre-shipment inspection to confirm performance, labeling, and structural integrity. For packaging, high-strength wooden cases, steel frame bases, or reinforced pallets are used depending on the unit’s size and configuration. Shockproof and moisture-resistant materials are applied to prevent vibration, corrosion, or deformation during transportation. All packaging meets international export standards (ISPM 15), ensuring safe and compliant overseas shipping. Units are securely fastened for sea, land, or air transport, with corrosion protection oil applied to key components. Detailed packing lists, user manuals, and technical documents are included for smooth installation upon arrival. Aurashu partners with reputable logistics companies for door-to-port or door-to-door delivery, offering real-time tracking and flexible shipping options to meet project deadlines efficiently.

What is the warranty period?

Aurashu provides a standard warranty period of 12 to 24 months from the date of delivery or equipment commissioning, depending on the product type and contract terms. During the warranty period, Aurashu offers free repair or replacement for any failures caused by manufacturing defects, material issues, or design faults under normal usage and maintenance conditions. Consumable parts such as filters and belts are not covered unless otherwise specified. For exported equipment, Aurashu provides remote technical support, spare parts supply, and local service cooperation to ensure timely assistance. Extended warranty packages are available upon request, offering additional years of coverage and preventive maintenance options. Customers are encouraged to register their equipment after installation to activate the warranty and ensure faster service response. Aurashu’s after-sales team remains dedicated to maintaining the system’s reliability, performance, and long-term operational safety throughout its life cycle.

Can the chiller be customized?

Yes, Aurashu offers extensive customization options to meet diverse project requirements across industries. Our chillers can be tailored in cooling capacity, refrigerant type, power supply, compressor configuration, control logic, and system layout. For environments with specific needs—such as high temperature, corrosion resistance, low noise, or limited installation space—we can design specialized solutions using anti-corrosion coatings, enhanced heat exchangers, or modular structures.Aurashu’s engineering team works closely with clients to understand technical parameters, energy goals, and site conditions before creating a bespoke chiller solution. We also support integration with BMS systems, intelligent monitoring platforms, and precision temperature control units. All customized units undergo rigorous factory testing and comply with international standards (ISO, CE, and GB).Whether for industrial processes, cleanrooms, data centers, or commercial complexes, Aurashu ensures reliable, efficient, and adaptable chiller performance tailored to your operational needs.

Can the chiller be linked with temperature and humidity control systems?

Yes. Aurashu air-cooled chillers can be seamlessly linked with temperature and humidity control systems to achieve precise, intelligent environmental regulation for various applications such as cleanrooms, data centers, industrial workshops, and comfort cooling environments.The chillers support integration through standard communication protocols including Modbus, BACnet, and LonWorks, enabling direct connection to Building Management Systems (BMS) or Automatic Control Systems (ACS). This allows real-time monitoring and automatic adjustment of cooling capacity, supply air temperature, and humidity levels based on dynamic load conditions.By connecting the chiller to humidity control modules, the system can automatically balance dehumidification or humidification according to ambient conditions—ensuring stable indoor environments even under fluctuating outdoor temperatures or seasonal changes.Aurashu’s advanced microcomputer and PLC control technologies provide high-precision PID algorithms, allowing smooth and coordinated operation between the chiller, air handling units (AHU), and terminal fan coil units (FCU). The system can maintain ±0.5°C temperature accuracy and ±3% relative humidity deviation, meeting the demands of precision manufacturing, pharmaceutical production, and laboratory conditions.Additionally, the integration improves energy efficiency, as the chiller’s compressor and fan speed can be adjusted intelligently according to real-time temperature and humidity needs, reducing unnecessary operation and saving energy.Aurashu’s engineering team provides customized linkage solutions, including communication module setup, field commissioning, and remote system monitoring support, ensuring optimal performance and stability in complex control environments.

How should the chiller be maintained?

Proper maintenance is essential to ensure the stable, efficient, and long-term performance of air-cooled chillers. Regular inspection and cleaning help prevent failures, maintain cooling efficiency, and extend service life. Aurashu recommends a preventive maintenance schedule that includes the following key steps:Monthly checks:Inspect refrigerant pressure, oil level, and compressor operation.Check for unusual noise or vibration.Ensure fan blades and motors are operating smoothly.Quarterly maintenance:Clean air condenser coils to remove dust, debris, and oil stains, which can affect heat exchange efficiency.Inspect all electrical connections and control panels for looseness or corrosion.Check sensors and valves for calibration accuracy.Semi-annual service:Replace or clean air filters and strainers.Test the safety protection devices and operating parameters.Check refrigerant leaks using an electronic detector and refill if necessary.Annual maintenance:Perform a full system performance test, including cooling capacity, power consumption, and water flow balance.Inspect insulation, piping, and vibration isolation mounts.Record operational data to track performance trends.Aurashu provides comprehensive maintenance services and training programs to help customers establish on-site maintenance routines. For critical applications (data centers, hospitals, factories), periodic professional inspections are strongly recommended to ensure system reliability and energy efficiency.

Do I need vibration or noise reduction measures?

Yes, vibration and noise reduction measures are recommended to ensure stable operation and maintain a comfortable environment—especially for installations near offices, hospitals, hotels, or residential areas. Air-cooled chillers generate mechanical vibration and airflow noise during compressor and fan operation. Without proper isolation, this may transmit to building structures or disturb surrounding spaces.Aurashu chillers are designed with low-noise compressors, optimized fan blades, and vibration-damping chassis as standard. For projects with stricter acoustic requirements, additional measures can be applied, such as:Anti-vibration mounts or spring isolators beneath the base to absorb mechanical vibration.Flexible connectors for piping and electrical conduits to prevent vibration transfer.Acoustic enclosures or barriers to reduce airborne noise.Proper site selection and airflow design, ensuring the chiller is placed away from occupied spaces or sound-reflecting walls.Aurashu’s engineering team can provide professional noise analysis and customized vibration control solutions to meet project-specific standards such as GB, ISO, or ASHRAE acoustic requirements.

Is the installation of air-cooled chillers complicated?

The installation of air-cooled chillers is relatively simple compared to water-cooled systems, as they do not require cooling towers, water pumps, or complex piping systems. This makes them ideal for projects seeking faster deployment, lower initial investment, and easier maintenance. Typically, installation involves three main steps: positioning the unit on a stable foundation or rooftop with proper ventilation, connecting the chilled water and electrical systems, and completing refrigerant and control wiring. Once installation is complete, the system undergoes commissioning to verify performance, safety, and efficiency.Aurashu provides complete installation guidance, including layout drawings, piping and wiring diagrams, and on-site or remote technical support. For large or customized projects, our engineers can assist with equipment matching, vibration isolation, and air circulation optimization. With proper preparation and professional support, installation can be completed efficiently and the unit can operate stably with minimal adjustment.

What are the main components of the unit?

An air-cooled chiller unit is a complete refrigeration system designed to provide stable cooling for industrial, commercial, and HVAC applications. Its main components include:Compressor – The “heart” of the system, responsible for compressing refrigerant gas and maintaining the cooling cycle. Aurashu uses high-efficiency scroll, screw, or inverter compressors for optimal performance.Condenser Coil & Fans – The condenser coil transfers heat from the refrigerant to the ambient air. Axial fans then blow air across the coils to enhance heat dissipation.Evaporator (Heat Exchanger) – This component absorbs heat from the chilled water circuit, lowering the water temperature for air conditioning or process cooling.Expansion Valve – Regulates refrigerant flow and pressure, ensuring stable operation and high system efficiency.Refrigerant Circuit – Connects all components, circulating eco-friendly refrigerants like R410A, R134a, or R32.Control System – The intelligent controller monitors temperature, pressure, and performance, providing automatic protection, fault diagnosis, and energy optimization.Frame & Casing – Durable anti-corrosion structure designed for outdoor use, ensuring long service life even under harsh weather conditions.Together, these components form a high-efficiency, reliable cooling system capable of maintaining precise temperature control for various environments.

What is the cooling capacity range of your chillers?

Aurashu’s air-cooled chiller units cover a wide range of cooling capacities to meet diverse industrial and commercial application needs. Our standard models range from 10 kW to over 1,500 kW, providing flexible solutions for projects of all scales—from small office buildings and data centers to large industrial facilities and central air-conditioning systems. Each unit is designed using high-efficiency scroll, screw, or centrifugal compressors, ensuring optimal performance across different load conditions.For special applications such as precision manufacturing, laboratories, or process cooling, Aurashu also offers customized chillers with expanded capacity configurations, modular combination options, and multi-stage operation modes for enhanced part-load efficiency.All chillers undergo strict performance testing in accordance with ISO 5149, EN 14511, and AHRI 550/590 standards to ensure accurate cooling output and reliable long-term operation.Whether your project requires a compact rooftop installation or a large-scale industrial cooling system, Aurashu provides tailored, energy-efficient chiller solutions that balance performance, reliability, and lifecycle cost.

What’s the difference between air-cooled and water-cooled chillers?

Air-cooled and water-cooled chillers differ mainly in how they dissipate heat. Air-cooled chillers use ambient air to remove heat through condenser coils and fans. They are compact, easy to install, and suitable for locations without a steady water source. Maintenance is simpler since they don’t require cooling towers, pumps, or water treatment systems. However, their performance can be slightly affected by high outdoor temperatures.Water-cooled chillers, on the other hand, use water from a cooling tower to condense refrigerant and discharge heat. They offer higher energy efficiency and stable operation, especially in large-scale or constant-load industrial applications. Yet, they require more complex installation, a reliable water supply, and regular maintenance of water circuits to prevent scaling or corrosion.Aurashu provides both types, allowing clients to choose based on project scale, climate, water availability, and energy goals. Each system is optimized for long-term reliability, low noise, and high efficiency.