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Yes. Aurashu provides comprehensive technical support and on-site service for overseas clients to ensure smooth installation, operation, and maintenance of all HVAC systems. Depending on the project scale and region, we can dispatch experienced service engineers or authorized local partners to provide professional guidance during system installation, commissioning, and performance verification.For major international projects, Aurashu offers end-to-end technical services, including:On-site supervision and installation support to ensure all systems are correctly assembled and connected according to technical standards.System commissioning and performance testing to verify temperature, humidity, airflow, and energy efficiency parameters.Training sessions for local technicians and facility managers on daily operation, routine maintenance, and fault diagnosis.Remote monitoring and online diagnostics via intelligent control platforms for timely assistance and performance optimization.Additionally, we maintain regional service centers and spare parts warehouses in key markets to ensure fast response and minimize downtime. For customized service packages or long-term operation support contracts, Aurashu’s technical service team can develop tailored maintenance and inspection schedules to meet client needs and local conditions.In short, whether through remote guidance or on-site visits, Aurashu ensures that every overseas project achieves stable, safe, and efficient operation throughout its lifecycle.

Aurashu provides a standard 12-month warranty period starting from the date of delivery or 18 months from the date of shipment—whichever comes first. During the warranty period, any equipment failure or malfunction caused by manufacturing defects, material quality, or improper assembly will be repaired or replaced free of charge.The warranty covers major components such as compressors, heat exchangers, fans, control systems, and electrical parts under normal operating conditions. Consumable items including filters, belts, lubricants, and sensors are not covered, but replacement parts can be supplied at a discounted rate.Aurashu also offers extended warranty and service contracts upon request. For overseas clients, we provide remote technical assistance, online diagnostics, and on-site service through our authorized local partners. Customers can register their products and track warranty status through our service portal or by contacting the Aurashu after-sales department.Regular maintenance according to the operation manual is required to keep the warranty valid. Any unauthorized modification, improper installation, or use of non-original spare parts may void the warranty.

Yes, Aurashu provides comprehensive installation and commissioning services for both domestic and international projects. For overseas clients, we offer multiple flexible service models depending on project scale, local technical conditions, and customer requirements.Our professional technical team can provide on-site installation guidance, remote video supervision, or full technical commissioning support to ensure the system operates efficiently and safely. During the commissioning phase, we assist in system configuration, performance optimization, and control calibration to guarantee the equipment achieves the designed environmental parameters such as temperature, humidity, and airflow balance.In addition, Aurashu offers detailed installation manuals, 3D system diagrams, and training sessions for local engineers and operators to ensure smooth implementation and independent operation after project delivery. For large-scale or high-complexity projects, we can dispatch experienced engineers to the site for complete system start-up and performance verification.With these services, Aurashu ensures every client—regardless of location—receives reliable, efficient, and precise system installation and operation from day one.

Before contacting Aurashu service, users are advised to perform a basic self-check to quickly identify common issues and ensure efficient troubleshooting. First, verify that the power supply and electrical connections are stable and that circuit breakers or fuses have not tripped. Next, check whether the control system is operating normally—ensure settings such as temperature, humidity, and mode selection are correct. Examine filters, air inlets, and condensers for dust accumulation or blockages that may restrict airflow. Confirm that valves, fans, and pumps are functioning smoothly and that there are no unusual noises or vibrations. Inspect sensor connections and calibration data to make sure temperature and humidity readings are accurate. Review the error codes or alarms displayed on the control panel and record them for reference when contacting support. Finally, ensure that maintenance schedules have been followed and all filters and parts have been replaced as recommended. If the problem persists, contact Aurashu’s professional service team with detailed fault information for timely diagnosis and assistance.

For optimal performance and long-term reliability, Aurashu recommends conducting a comprehensive maintenance inspection at least once every 6 to 12 months, depending on the operating environment and system usage. Regular maintenance helps detect potential issues early, extend equipment lifespan, and ensure consistent energy efficiency.Key maintenance tasks include:Cleaning or replacing air filters and inspecting air ducts for dust or blockage.Checking coils, fans, and condensers for dirt, corrosion, or mechanical wear.Verifying refrigerant levels and ensuring there are no leaks.Inspecting control panels, sensors, and electrical connections to prevent malfunctions.Testing system operation parameters such as temperature, humidity, and pressure for calibration accuracy.In harsh or high-load environments (e.g., industrial or coastal areas), more frequent maintenance—every 3–6 months—is advised. Always have service performed by qualified Aurashu technicians to maintain warranty coverage and system integrity.

To maintain optimal system performance and indoor air quality, Aurashu recommends checking and cleaning air filters every one to three months, depending on the environment and system load. In clean or air-conditioned environments, quarterly maintenance may be sufficient; however, in dusty, humid, or industrial settings, monthly or even biweekly cleaning is advised. Regular filter maintenance prevents airflow obstruction, reduces energy consumption, and extends the lifespan of compressors and fans.When cleaning, gently remove the filters and use low-pressure air blowing or rinsing with mild detergent and water, ensuring they are fully dried before reinstalling. If filters appear damaged, deformed, or cannot be cleaned effectively, they should be replaced immediately with genuine Aurashu parts to maintain filtration efficiency.Aurashu also recommends scheduling a professional inspection every 6–12 months to assess filter conditions, airflow balance, and overall system performance, ensuring continuous, reliable operation.

Yes, Aurashu fully supports international shipping and export documentation to ensure a smooth and compliant global delivery process. We provide comprehensive logistics coordination and documentation services for all overseas clients, covering every stage from packaging to customs clearance.Our logistics team works closely with certified international freight forwarders to handle air, sea, and land transportation, selecting the most efficient and cost-effective route based on destination, product type, and urgency. Each shipment is carefully packed using export-grade materials to protect equipment from moisture, impact, and vibration during long-distance transport.In terms of export documentation, Aurashu provides all necessary customs and compliance documents, including the commercial invoice, packing list, certificate of origin, export declaration, and conformity certificates when required. We can also assist in preparing documents for CE, ISO, or other international certifications to meet import regulations in your region.Additionally, we support clients with import licensing guidance, translation of key technical files, and coordination with local customs agents to avoid clearance delays. For project-level orders, our team can manage door-to-port or door-to-site delivery under Incoterms such as EXW, FOB, CIF, or DDP.This comprehensive export support ensures Aurashu’s HVAC and environmental control systems reach clients safely, on time, and with full regulatory compliance, no matter the destination.

Yes, Aurashu welcomes customers to order samples or pilot units before placing bulk orders. We understand that real-world testing and evaluation are crucial for confirming product performance, compatibility, and technical reliability in your specific project environment.Aurashu offers a sample ordering program covering most of our HVAC and environmental control product lines, including fan coil units, AHUs, precision air conditioners, chillers, and air purification modules. Sample units are built to the same standards as bulk production, ensuring accurate performance evaluation.Customers can select standard configurations or request customized samples to match specific project parameters such as voltage, air volume, control logic, or installation layout. Our engineering team will provide professional technical consultation to help define the most representative configuration for testing.Lead time for sample production typically ranges from 2–4 weeks, depending on model complexity and customization. We also support accelerated production schedules for urgent pilot projects.All samples undergo full factory testing and quality inspection before shipment. Aurashu provides complete technical documentation, including wiring diagrams, performance data sheets, and installation manuals, to ensure accurate on-site testing.Additionally, our after-sales and engineering support teams can offer remote or on-site assistance during installation, commissioning, and performance verification. Once sample validation is completed, Aurashu can seamlessly transition to mass production with consistent specifications and quality control.

Aurashu offers a flexible minimum order quantity (MOQ) policy designed to accommodate different project scales — from pilot testing and small engineering batches to full-scale commercial installations.For most standard products such as fan coil units (FCU), air handling units (AHU), air purifiers, and control modules, the typical MOQ starts from 1–5 units, allowing customers to conduct equipment testing, project verification, or initial market evaluation before mass procurement.For customized or non-standard products, including special voltage configurations, intelligent control systems, or high-precision constant temperature and humidity units, the MOQ may vary based on production line setup, component availability, and engineering complexity. In such cases, our sales and engineering teams will provide a tailored quotation and MOQ proposal to ensure cost efficiency and technical feasibility.Aurashu’s modular production system enables low-volume manufacturing without compromising performance or quality standards. All units — regardless of quantity — undergo the same strict quality inspection and performance testing before shipment.We also support batch consolidation, allowing different models or system components to be combined within a single shipment to meet project-specific requirements and reduce logistics costs.Clients engaged in long-term cooperation or strategic partnerships may benefit from lower MOQ thresholds and priority production scheduling, ensuring flexible and efficient supply for global projects.For detailed MOQ information, customers are encouraged to contact our international sales department, which will provide model-specific data and help optimize the procurement plan based on your project needs.

Aurashu’s typical lead time depends on the product type, order quantity, customization level, and current production schedule, but we are committed to ensuring fast and reliable delivery for all global clients.For most standard HVAC products — such as fan coil units (FCUs), air handling units (AHUs), purification modules, and control terminals — the average production lead time is 2–4 weeks after order confirmation and receipt of the advance payment. These products benefit from our modular production lines and stocked core components, allowing efficient assembly and testing.For custom-engineered solutions — including high-precision constant temperature and humidity systems, special voltage or frequency configurations, or BMS-integrated intelligent control systems — the lead time typically extends to 4–8 weeks, depending on the complexity of design verification, component sourcing, and testing requirements.Large-scale or international project orders may require additional coordination time for export packaging, logistics, and quality certification (e.g., CE, UL, ISO, or project-specific inspection). Aurashu maintains close cooperation with global logistics partners to ensure timely sea, air, or rail shipment and provides full documentation support including packing lists, certificates of origin, and customs compliance paperwork.In urgent cases, priority production and expedited delivery services are available. By optimizing the production schedule and supply chain resources, Aurashu can shorten the lead time to as little as 7–10 working days for selected models.Before placing an order, our sales and logistics teams will provide a detailed delivery timeline and keep customers updated on real-time progress through our order tracking system, ensuring transparency and peace of mind throughout the process.

Aurashu’s HVAC systems are designed with advanced energy-efficient technologies and intelligent control strategies to significantly reduce operating costs for large-scale buildings such as airports, hospitals, data centers, and industrial facilities.At the core of our solution is a high-efficiency refrigeration system that uses optimized compressors, variable-frequency drives (VFDs), and precision load matching to minimize energy waste. Compared to conventional HVAC systems, Aurashu units can improve energy efficiency by 20–40%, directly lowering electricity consumption and utility expenses throughout the year.The system also features an intelligent control platform that continuously monitors temperature, humidity, and pressure in real time. Through AI-based adaptive algorithms, it automatically adjusts fan speeds, valve openings, and compressor loads to maintain ideal comfort levels with minimal energy input. This “smart balance” between performance and consumption ensures consistent indoor conditions while reducing unnecessary operation during off-peak hours.Aurashu integrates heat recovery and free-cooling technologies, capturing residual heat from exhaust air or process cooling and reusing it for reheating or domestic hot water — further improving thermal efficiency and reducing overall system energy demand.In addition, zonal control design enables precise environmental management in different building areas, preventing overcooling or overheating and improving operational flexibility. Combined with low-maintenance components, long filter life, and predictive diagnostics, these designs reduce both maintenance frequency and labor costs.For building owners, this translates to a rapid return on investment — typically within 2–3 years — and long-term operational savings that align with green building certifications such as LEED, BREEAM, or China’s Three-Star Green Building Standard.

Yes, Aurashu is deeply committed to environmental sustainability and strictly adheres to international standards for green, low-GWP refrigerants in all HVAC products. Our systems are designed to minimize environmental impact while maximizing energy efficiency and operational performance.Aurashu primarily uses next-generation eco-friendly refrigerants such as R410A, R32, and R1234yf, which have zero ozone depletion potential (ODP = 0) and significantly lower global warming potential (GWP) than traditional refrigerants like R22 or R134a. These refrigerants not only meet but often exceed the environmental requirements of the Montreal Protocol and the Kigali Amendment, ensuring long-term compliance with global climate protection goals.In addition to using sustainable refrigerants, Aurashu focuses on system design optimization to reduce refrigerant charge volume, prevent leakage, and enhance overall efficiency. Our units are equipped with sealed piping systems, precision leak detection sensors, and environmentally friendly lubricants, minimizing refrigerant loss during operation or maintenance.For industrial and large-scale applications, Aurashu also provides natural refrigerant options such as R290 (propane) and R717 (ammonia) under specific project requirements. These refrigerants offer ultra-low GWP values and are suitable for users pursuing carbon-neutral or LEED-certified building targets.Furthermore, our R&D team continuously evaluates emerging refrigerant technologies to ensure our product portfolio remains future-ready and compliant with evolving international environmental regulations — including EU F-Gas, US EPA SNAP, and China’s Green Manufacturing Standards.By integrating eco-friendly refrigerants with intelligent control algorithms and energy recovery systems, Aurashu achieves not only sustainability but also significant reductions in lifecycle energy use and carbon emissions.

Aurashu’s HVAC systems are engineered to deliver industry-leading energy efficiency, integrating advanced design, smart control, and optimized component technology. Depending on the product series and application type, our systems achieve COP (Coefficient of Performance) values up to 6.5 and EER (Energy Efficiency Ratio) levels that exceed international A++/A+++ standards, meeting or surpassing ASHRAE, Eurovent, and GB national efficiency certifications.Our chiller and heat pump systems adopt variable frequency compressors, electronic expansion valves, and microchannel heat exchangers to ensure maximum energy utilization under both full and partial load conditions. In real-world operation, these technologies typically result in 20–35% lower energy consumption compared to conventional HVAC systems.For commercial and industrial environments, Aurashu’s intelligent control algorithms automatically adjust cooling and heating output based on real-time load demand, ambient conditions, and occupancy levels. This ensures the system operates at optimal efficiency throughout the day, reducing unnecessary energy waste.Additionally, our energy recovery ventilation (ERV) and heat reclaim systems further enhance efficiency by utilizing waste heat or chilled energy for secondary applications, such as preheating fresh air or supporting domestic hot water systems.In large-scale applications like airports, data centers, and cleanrooms, Aurashu’s integrated HVAC networks employ IoT-based monitoring and AI-driven optimization to analyze system performance continuously. This smart management approach improves equipment lifespan, cuts carbon emissions, and achieves annual operational cost savings of up to 40%.Aurashu’s commitment to sustainability is reflected in our pursuit of green certifications such as LEED, BREEAM, and China 3-Star Green Building standards, ensuring that every product supports both high-performance operation and environmental responsibility.

urashu central air conditioning systems are fundamentally different from regular commercial AC units in design philosophy, performance, and control intelligence. They are engineered for large-scale, high-demand environments—such as airports, data centers, cleanrooms, metro stations, and industrial facilities—where precision, reliability, and efficiency are critical.Firstly, Aurashu’s systems operate as integrated HVAC networks, rather than independent cooling units. Each system includes chillers or heat pumps, air handling units (AHUs), fan coil terminals, and intelligent control modules, all coordinated to deliver precise temperature, humidity, and air quality management. In contrast, regular commercial ACs often provide only localized cooling with limited humidity control and basic thermostatic regulation.Secondly, Aurashu emphasizes energy efficiency and sustainability. Our systems utilize variable frequency compressors, microchannel heat exchangers, and AI-based load modulation to maintain high COP/EER values—achieving up to 30–40% energy savings compared to traditional systems. The integration of heat recovery, free cooling, and demand-based ventilation further reduces operational costs and carbon emissions.Thirdly, air quality and comfort precision are superior. Aurashu’s AHUs feature multi-stage filtration (PM2.5, HEPA, electrostatic) and humidity stabilization, ensuring optimal indoor air purity—vital for healthcare, laboratories, and public spaces. Regular commercial ACs typically lack this level of purification and climate consistency.Additionally, Aurashu central systems incorporate intelligent building management interfaces (BMS/BAS) supporting Modbus/BACnet protocols, enabling remote monitoring, predictive maintenance, and smart scheduling. This ensures continuous performance optimization and fault prevention—features absent in conventional split or rooftop units.Finally, Aurashu systems are modular, scalable, and custom-engineered. Each project is tailored to the building’s structure, usage pattern, and local climate, ensuring seamless operation from -30°C cold zones to tropical humidity.In summary, Aurashu central air conditioning represents a smart, efficient, and professional-grade environmental control system, providing stability, sustainability, and precision far beyond ordinary commercial AC products.